Compliance & Security

1. Security Certifications

2. Legal Compliance

Electronic Signature Laws

• ESIGN Act: Electronic Signatures in Global and National Commerce Act compliance
• UETA: Uniform Electronic Transactions Act compliance
• eIDAS: European Union electronic identification and trust services regulation
• Global Standards: Compliance with electronic signature laws in 190+ countries

Data Protection Regulations

• GDPR: General Data Protection Regulation (EU)
• CCPA: California Consumer Privacy Act
• PIPEDA: Personal Information Protection and Electronic Documents Act (Canada)
• LGPD: Lei Geral de Proteção de Dados (Brazil)

Industry Regulations

• HIPAA: Health Insurance Portability and Accountability Act
• FERPA: Family Educational Rights and Privacy Act
• GLBA: Gramm-Leach-Bliley Act (Financial Services)
• 21 CFR Part 11: FDA regulations for electronic records

3. Data Security Measures

Encryption

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• End-to-end encryption for sensitive documents
• Hardware security modules (HSMs) for key management

Access Controls

• Multi-factor authentication (MFA) required
• Role-based access control (RBAC)
• Single sign-on (SSO) integration
• Regular access reviews and deprovisioning

Infrastructure Security

• AWS/Azure cloud infrastructure with security best practices
• Network segmentation and firewalls
• Intrusion detection and prevention systems
• 24/7 security monitoring and incident response

4. Audit Trail and Evidence

SignSpark maintains comprehensive audit trails for all document activities:

• Detailed timestamp records for all actions
• IP address and device information logging
• Digital certificates and cryptographic proof
• Tamper-evident sealing of completed documents
• Long-term evidence preservation (10+ years)

5. Business Continuity

• 99.9% Uptime SLA: Guaranteed service availability
• Disaster Recovery: Multi-region backup and failover capabilities
• Data Backup: Automated daily backups with point-in-time recovery
• Incident Response: 24/7 monitoring and rapid response procedures

6. Third-Party Assessments

We undergo regular third-party security assessments:

• Annual SOC 2 Type II audits by certified public accountants
• Quarterly penetration testing by security firms
• Vulnerability assessments and code reviews
• Compliance audits for industry-specific regulations

7. Employee Security Training

All SignSpark employees undergo comprehensive security training:

• Security awareness training upon hiring
• Regular phishing simulation exercises
• Data handling and privacy training
• Incident response procedures
• Background checks for all personnel

8. Vendor Management

We carefully vet and monitor all third-party vendors:

• Security assessments before vendor onboarding
• Contractual security and privacy requirements
• Regular vendor security reviews
• Data processing agreements (DPAs) with all vendors