Cookie Policy

Effective Date: September 2025

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our Service.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

  • Authentication and session management
  • Security and fraud prevention
  • Load balancing and performance optimization
  • Accessibility features

Performance Cookies

These cookies collect information about how visitors use our website, helping us improve performance and user experience.

  • Google Analytics for usage statistics
  • Page load times and error tracking
  • Feature usage analytics
  • A/B testing and optimization

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

  • Language and region preferences
  • Theme and display settings
  • Form data and user preferences
  • Recently viewed documents

Marketing Cookies

These cookies track your browsing habits to show you relevant advertisements and measure campaign effectiveness.

  • Google Ads and conversion tracking
  • Social media integration
  • Retargeting and remarketing
  • Campaign performance measurement

3. Third-Party Cookies

We use several third-party services that may set their own cookies:

  • Google Analytics: Website analytics and performance monitoring
  • Google Ads: Advertising and conversion tracking
  • Intercom: Customer support and messaging
  • Stripe: Payment processing and fraud prevention
  • HubSpot: Marketing automation and CRM

4. Cookie Duration

Session Cookies

Temporary cookies that are deleted when you close your browser.

Persistent Cookies

Remain on your device for a set period or until manually deleted. Duration ranges from 30 days to 2 years depending on the cookie's purpose.

5. Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

  • Block all cookies (may affect website functionality)
  • Block third-party cookies only
  • Delete existing cookies
  • Set up notifications when cookies are being set

Opt-Out Tools

  • Google Analytics Opt-out Browser Add-on
  • Network Advertising Initiative opt-out tool
  • Digital Advertising Alliance opt-out tool
  • Your Online Choices (for EU users)

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

  • You may need to re-enter information more frequently
  • Some features may not work properly
  • Personalized content and recommendations may not be available
  • We may not be able to remember your preferences

7. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website.

8. Contact Us

If you have questions about our use of cookies, please contact us:

SignSpark, Llc.

Email: contact@signspark.net

Address: 2443 Fillmore Street, Suite 380, San Francisco, CA 94115

Phone: (415) 723-1258